Refund Policy

This Refund Policy outlines the guidelines for requesting and receiving refunds for purchases made through letter builder.

Eligibility

You are eligible for a refund if you meet the following criteria:

• You have purchased a product or service from letter builder within the last 30 days.
• The product or service is defective or does not meet the description provided.
• You have not used the product or service.

Process

To request a refund, please follow these steps:

1. Contact our customer support team via email at [email protected] or by phone at [phone number].
2. Provide your order number and a detailed explanation for your refund request.
3. Our team will review your request and process it within 3-5 business days.

Conditions

The following conditions apply to all refund requests:

• Refunds are only available for purchases made through letter builder.
• Refunds are not available for digital products that have been downloaded.
• Refunds are not available for custom services.

Refund Method

Refunds will be processed using the original payment method used for the purchase.

Exceptions

The following exceptions apply to the Refund Policy:

• Refunds are not available for purchases made through third-party vendors.
• Refunds are not available for purchases made with promotional codes or discounts.

Summary

• Refunds are available for eligible purchases made within 30 days.
• To request a refund, contact customer support with your order number and reason.
• Refunds are not available for digital downloads, custom services, or purchases made through third-party vendors.
• Refunds are processed using the original payment method.